Bloody hell!! I don't really know what else to say!!C x
Blimey Jen, I can see why you consider that van a friend. Seems a bit of a no brainer that it's a write off!
Yes it did seem ridiculous! but I suppose it was more checking that it was the same vehicle that was insured, etc. and just not taking our word for the fact it was 'beyond economical repair'!
If you'd like to leave a comment, I'd love to hear it. If you prefer to just read, appreciate and then move on, that's fine too :-)