Sometimes I get a reminder what being a manager is about. It's not just making sure the job gets done properly and on time, or wondering how to improve the training; it's also looking after the people you work with and being there for them to talk to when they need to.
It is giving them the benefit of the doubt, and treating them the way you expect to be treated yourself.
I never signed up to be a manager - it was originally a purely technical post until we needed more pairs of hands - but here I have ended up, so I have to do it the best I can.
I had a reminder today, which has made me realise I need to try harder...